AO

Aaron O.

Growth executive at SaaS firms; former editor-in-chief at a major e-commerce platform; bylines in major business media.

2
Articles
20 min
Total reading time
What Is a Change Request Approval System (and Do You Need One)?

What Is a Change Request Approval System (and Do You Need One)?

"Unlogged change requests are the silent killers of agency margins. A change request system turns scope creep into documented, billable work. No work without approval is not bureaucracy, it is how profitable agencies operate."

What a change request approval system is, whether your agency needs one, and how to build it: margin impact, defining categories, intake forms, impact assessment, approval flows, audit trails, and templates.

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