Privacy Policy

2.1 Account Information

When you create an account, we collect:

• Name and email address
• Account username and password (encrypted)
• Contact information (phone, company, location if provided)
• Payment and billing information (processed through third-party payment processors)

2.2 Usage and Activity Data

We collect information about how you use the Service:

• Applications and projects you create
• Features and tools you use
• Time and duration of your sessions
• Device and browser information
• IP address and general location
• Clicks, interactions, and navigation patterns
• Error logs and debugging information

2.3 User-Generated Content

We store:

• Applications, code, and data you create within the Service
• AI prompts and inputs you provide
• Files and assets you upload
• Notes and documentation within your projects

2.4 Communications Data

• Support emails and chat conversations
• Messages you send to our team
• Feedback and survey responses

2.5 Third-Party Data

We may receive data from:

• Payment processors (transaction status, billing information)
• Analytics providers
• Service integrations you authorize

3.1 Providing the Service

• Hosting and operating your applications
• Processing your requests and transactions
• Delivering features and functionality you use
• Authenticating your account and preventing fraud
• Responding to support inquiries

3.2 Service Improvement and Product Development

• Analyzing usage patterns to improve the Service
• Testing new features and improvements
• Identifying and fixing bugs and performance issues
• Conducting research on how users interact with the platform
• Personalizing your experience

3.3 AI Training and Improvement

• Using anonymized and aggregated usage data to improve AI models and features
• We may use prompts, patterns, and general interaction data (with personal identifiers removed) to enhance AI capabilities
• You may opt out of AI training uses in your account settings where available

3.4 Analytics and Metrics

• Tracking platform performance and reliability
• Measuring feature adoption and usage
• Generating internal reports and dashboards

3.5 Communications

• Sending service updates, security notifications, and technical alerts
• Communicating changes to pricing, features, or terms
• Responding to support requests
• Sending marketing communications (with your consent where required by law)

3.6 Legal Compliance and Safety

• Complying with legal obligations and court orders
• Investigating and preventing fraud, abuse, or unauthorized access
• Enforcing our Terms of Service
• Protecting the rights, property, and safety of QuantumByte, our users, and the public

4.1 Third-Party Service Providers

We share data with vendors who help us operate the Service:

• Payment Processors: Stripe, PayPal, or similar (for billing and payments)
• Cloud Hosting Providers: Data storage and infrastructure
• Analytics Services: Mixpanel, Segment, or similar (usage analytics)
• Email and Communication Services: SendGrid, Intercom, or similar
• Customer Support Tools: Zendesk, Freshdesk, or similar

4.2 Business Partners

• Integrations you authorize (e.g., if you connect your app to Salesforce or another service)
• We do not sell your personal data to third parties for marketing purposes

4.3 Legal Obligations

• Law enforcement, regulators, or government agencies if required by law
• Fraud prevention and security investigations

4.4 Business Transfers

• If QuantumByte is acquired, merged, or sold, your data may be transferred as part of that transaction (we will provide notice of material changes)

6.1 Active Accounts

• We retain your account data and applications while your account is active
• We retain usage logs and analytics for as long as needed to provide and improve the Service (typically 12 months)

6.2 After Account Termination

• Upon account deletion, we delete most personal data within 30 days (exceptions: data required by law, backup systems, anonymized data)
• User-generated applications and data may be retained for an additional period for backup and recovery purposes (typically 30-90 days)
• Anonymized or aggregated data used for analytics or research may be retained indefinitely

6.3 Legal Holds

• If QuantumByte receives a legal hold or regulatory request, we may retain data longer than stated above

7.1 How to Exercise Your Rights

Contact us at privacy@quantumbyte.ai with:

• "Data Subject Access Request," "Data Deletion Request," or similar subject line
• Your email address and account details
• A description of your request

We will respond to requests within 30 days (or as required by law). We may ask for additional information to verify your identity.

8.1 Cookies

We use cookies to:

• Maintain your session and remember your login
• Understand how you use the Service (analytics)
• Improve your experience

8.2 Types of Cookies

• Essential Cookies: Required for authentication and basic functionality
• Analytics Cookies: Used to understand usage patterns (e.g., Google Analytics, Mixpanel)
• Marketing Cookies: Used for retargeting and advertising (with your consent where required)

8.3 Managing Cookies

You can manage cookies through your browser settings. Disabling essential cookies may prevent the Service from functioning properly.

8.4 Do Not Track

If your browser sends a "Do Not Track" signal, we will honor it where feasible, though most Service features require cookies.

11.1 GDPR (Europe)

If you are in the EU:

• QuantumByte is the data controller for your account data
• You have rights to access, rectification, erasure, and data portability
• You may withdraw consent to marketing communications at any time
• For data processing inquiries, contact privacy@quantumbyte.ai

11.2 CCPA (California)

If you are a California resident:

• You have the right to know what personal data we collect and how we use it
• You have the right to delete personal data
• You have the right to opt-out of data sales (note: we do not sell personal data for marketing purposes)
• You have the right to non-discrimination for exercising your rights

11.3 LGPD (Brazil) and Other Laws

We comply with applicable data protection laws in your jurisdiction. Contact us if you have questions about your rights.

12.1 Use of Data for AI Training

• We may use anonymized prompts, code patterns, and interaction data to improve our AI features
• Personal identifiers are removed before such use
• You may opt-out of AI training uses by:
  1. Adjusting privacy settings in your account (if available)
  2. Contacting privacy@quantumbyte.ai

12.2 Aggregated Data

• We analyze aggregated usage data to understand trends, feature adoption, and performance
• Aggregated data cannot identify individuals